The Challenge

To evaluate the United Nations Environment Program's OzonAction Clearing-House service.  This service helps countries around the world to comply with the Montreal Protocol on ozone-depleting substances.  It incorporates a range of communication vehicles from advanced Web approaches to personal contact. 

Our Approach

CULLBRIDGE™ surveyed clearinghouse staff, funders, users, and stakeholders from around the world, in four languages, using e-mail, fax, phone, and face-to-face meetings. Over seventy countries participated in the review. We based our recommendations on the findings. 

Collaborators

This project was jointly conducted by CULLBRIDGE™ and Lura Consulting.