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Social Marketing Workshops and Talks

Cullbridge provides popular social marketing workshops and presentations based on the Tools of Change , cbsm.com and CDCynergy materials.  Available world-wide.

Social marketing is recognized as one of the most effective voluntary methods for promoting a wide range of desired behaviours, from composting and bicycling to proper nutrition and safe sex. Community-based social marketing offers a particularly pragmatic approach that stresses the reduction of barriers to taking the desired actions, direct contact among community members, the use of proven tools of change, and continuous program improvement.


Interactive, Web-Based Workshops

Now you can learn and keep up-to-date on social marketing best practices, from the comfort and convenience of your office or home. 

Social marketing webinars from the comfort and convenience of your office or home. 

  • Less time consumed and less disruption to your schedule

  • Reduced stress

  • Lower costs

  • Easier approvals

  • Fewer greenhouse gas emissions

Our  webinars feature:

  • During: interactivity -  apply what you are learning to your own program; get advice from the webinar leader and your questions answered in real time; network with other participants without leaving your desk. Each webinar registration includes a web connection and a toll-free teleconference connection. There's no limit on how many participants can use the same connection.

  • After: recommended further resources on the topic, and six months of Q&A telephone advice on the topic from Cullbridge Marketing and Communications. In addition, certificates of active participation are available on request (for example, to be filed in your personnel file.)


Webinar Descriptions

Tools of Change webinars are live and interactive. Participants view PowerPoint presentations and other visuals using their web browsers; they listen to the webinars, ask questions, make comments and exchange advice using their telephones. The webinars complement and use the same language and conceptual framework as www.toolsofchange.com, Doug Mckenzie-Mohr (cbsm.com) and the Turning Point / CDCynergy. However, no prior social marketing knowledge or experience is required. 

Highlights Series  

These hour-long sessions feature presentations by the 'movers and shakers' who  organized the innovative programs we reported on in a new or recently-revised case study. During the session, you can listen to them describe their work, ask them questions, and learn about related initiatives. Suggested audience: all levels of experience. Currently booked  presentations include:

  • Blueprint Reduces Drug Use

    Blueprint is an innovative multi-component drug education programme carried out in the UK, where it is one of the biggest prevention trials ever. This webinar will cover what they did and the findings from a recent and extensive program evaluation. Postponed by the speaker, due to a family ilness.

    Presenter: Martine Stead, University of Stirling & Open University


  • TDM Webinar. Tuesday, March 18 2008, 12 noon Eastern Time

    The first 75 qualified Canadian registrants will have their fees covered by Transport Canada 's Urban Transportation Showcase Program (see details to the right).

    In this special 90-minute Webinar, you'll find out about two new resources that will soon be available from ACT Canada:

    The Case for TDM - a clear, indisputable business case for TDM by sector. Presented by Geoff Noxon, Noxon Associates and/or Sharon Lewinson, Commuting Solutions.

    TDM Supportive Guidelines for Development Approvals - How and why to foster TDM principles through development applications, site plan reviews and front line contact with developers, landowners and facility mangers. Presented by Ralph Bond and/or Mark Jamieson, BA Transportation Consultants.

  • Violence Prevention Through Reduced Exposure to Television and Videogames, Tuesday, May 6 2008, 1:00 Eastern Time 

    Learn about the Ten-Day Challenge, an innovative approach thathelps parents and teachers work closely and cooperatively together to reduce violence among children and teens. Since 2003, it has been implemented in over 60 schools across Ontario and Quebec, Canada. Evaluations by parents, students and teachers have shown significant impacts on the everyday life of participants: more time reading and doing physical activity, more harmonious relationships, better attention in class, more respectful language and behaviour at home and school, and less physical and verbal violence.

    Presenter: Jacques Brodeur, Edupax, Canada.

  • Portland Smart Trips, Friday May 30 2008, 12 noon Eastern Time

    Find out how Portland has evolved the individualized marketing approach to reducing drive alone trips, while increasing walking, biking, carpooling and transit use, and increasing both accessibility and neighbourhood livibility. Friday May 30, 2008, 12 noon Eastern Time.

    Presenters: Dan Bower and Linda Ginenthal , City of Portland, USA.

 

Instructional Series

In this 90 minute webinar you will learn the language and key concepts of Social Marketing and Community-Based Social marketing. First, you’ll review their evolution and roles in the intervention continuum. Next you’ll apply Exchange Theory to your own planning situation, then participate in a game of "Know Your Audience." You'll review a case study that illustrates the stages of planning a program and the four Ps of marketing. Then you'll be introduced to the synergistic tools of change emphasized in Community-Based Social Marketing, and will apply one of these tools – Prompts - to the behaviour you want to promote. Finally you'll review a mini-case study and get suggestions for further resources on the topic. Suggested audience: little or nor exposure to social marketing.

Learn the basics of conducting background program research and pretesting, even on a limited budget. In this 90 minute webinar you will learn how to identify the key barriers that could otherwise discourage your target audience from making the desired changes, as well as the motivators that you will need to ‘talk to’ in order to engage their interest. You'll get advice on best practices for both secondary and primary research - what you need to know in order to conduct or supervise the research, as well as simple, practical tools and tips for doing the research yourself.  Finally, you’ll learn techniques for overcoming common barriers, see how various programs overcame unique barriers, and get suggestions for further resources on the topic. Suggested audience: less than two years of research experience. 

Participants can subsequently have their research plans and/or strategies reviewed by the instructor for a minimal additional fee.

Community-Based Social Marketing emphasizes a set of proven, synergistic tools for promoting change at various stages in the change process. In this 90-minute webinar, you’ll learn how to apply these tools to: create vivid, personalized, credible and empowering communication; obtain increasingly demanding commitments; provide feedback; and build motivation over time.  You’ll also see how these tools were used in selected programs and get suggestions for further resources on the topic. Suggested audience: all levels of experience.  

  • Incentives and Norm Appeals

    In this 90-minute webinar, you'll learn to apply two powerful tools of change that can be used at all stages of the change process: incentives (both financial and non-financial) and norm appeals. You'll review related theory and examples and get suggestions for further resources on the topic. 
    Suggested audience: all levels of experience.    

An increasing number of funders and supervisors are asking for program  logic models and impact measurements.  While evaluations should be well designed and methodically carried out, they need not be expensive nor time consuming. In this 90-minute webinar, you’ll be introduced to different evaluation methods, how evaluation can be carried out with limited resources, and how to incorporate the results of the evaluation to make a better program. You'll learn how to design measurable objectives, logic model and impact measures. You'll hear about the advantages of using control groups and a practical alternative - staggered baseline design. Finally, you’ll review a mini- case study and get suggestions for further resources on the topic. Suggested audience: anyone who wants to learn more about the above topics.  

Participants can subsequently have their logic models and evaluation plans reviewed by the instructor for a minimal additional fee.

  • Social Marketing for Waste Management    

    Live from the Carolina Recycling Association conference and with interaction from webinar participants, this session will be tailored for waste management professionals. It will cover these and other questions: How does social media differ from social marketing and what does it offer waste managers? What are some ways of talking to different demographics about recycling? Where can I find on-line resources to help me with my recycling campaigns and educational material?

    Presenters: Craig LeFebvre, Mike Newton-Ward and Jay Kassirer

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Customized Webinars and face-to-face workshops

We also offer customized webinars for groups, on request.


Benefits

There are many ways a workshop on social marketing can benefit your community and/or organization. Our training sessions have helped participants to:

  • Better engage the public, stakeholders and staff in social change efforts
  • Use proven tools and approaches for making those efforts more effective, and for increasing their impact and return on investment
  • Establish a common language and understanding of social marketing approaches and their value, so that community organizations / team members can better support one another
  • Gain consensus and buy-in for, and develop aspects of a shared outreach strategy (when teams of participants, such as staff and/or other stakeholders work on the same project during the workshop)
  • Develop and strengthen support from management and colleagues who attend

         

 


 

Book a Webinar Now

You can pay by

We also offer customized webinars for groups. Contact our registrar

Webinar FAQS

Answers to Frequently Asked Questions

1. Technical Issues

2. Payment Issues and contacting our Registrar

3. Connecting from Outside North America

4.  Other Issues

1. Technical Issues

Dial-up 

  • Q:  I’m on dial-up – will that affect my experience?

  • A:  We think you’ll be delighted with the experience, even if you use a dial-up connection for your Internet service. If you sign in fifteen minutes before your session’s start time, your web browser should have adequate time to download the presentation content.

Sound

  • Q:  Do I need a headset or speakers?

  • A:  No. You will use your telephone, just as you would in a teleconference. We provide a dial-in phone number that is toll free from North America, and another (not toll-free) for calls from outside North America. 

Graphics

  • Q:  How do I see the PowerPoint presentations and other visuals? 

  • A:  You will use your web browser to see graphics. You have to be able to be on the web while you are on the phone.

Downloads

  • Q:  Will I need to download any software to see the graphics?  

  • A:  Only if you don’t already have Macromedia Flash, version 6.0 or later, and a web browser (like Microsoft Explorer).   

    • To check on the version of Flash that is installed on your computer, click here.

    • To install Flash on your computer, click here.

Firewalls

  • Q: Will it work with my corporate firewall?

  • A: With a few exceptions, it has worked for everyone so far. If it doesn't work,  you will still have full audio (by teleconference), and a PDF of the presentation that you'll receive before the webinar. If this is your first webinar with us, we advise you to log in 20 to 30 minutes beforehand, in case you need to resolve technical issues.   

Security

  • Q:  Should I be concerned about security?

  • A: The same way you would be concerned about security when visiting websites with your Web browser.

2. Payment Issues and Contacting our Registrar

Contacting our Registrar

You may  e-mail our Registrar, Gail Desautels, or contact her by phone at (613) 761-9066.

Credit cards

  • Q: Can I pay by credit card?

  • A: Yes you can, using Pay Pal. To register for a webinar using Pen Pal click here

Currencies accepted

  • Q: What currencies do you accept?

  • A: Pay Pal enables us to accept credit card payments in CD$, US$, Euros, Pounds Sterling and Yen. 

Purchase orders and checks

  • Q: Can I pay by check or purchase order?

  • A: Yes you can, if you pay in Canadian or U.S. dollars. Send us a check, noting on the check the name and date of the webinar(s) you want to take. Please make your check out to: Cullbridge Marketing and Communications, 61 Forest Hill Avenue, Ottawa, Ontario K2C1P7

    If you require an invoice first, please email our Registrar with your purchase order number and we will invoice you.

    We must receive your check a week before the webinar you are taking, unless you have contacted our Registrar to ask for an exception. 

Discounts 

  • Q: Do you offer discounts for students and non-government organizations?

  •  Better than that.  We offer a number of ways for you to reduce your costs. One of these involves providing a limited number of free “seats” at each seminar for students and NGOs. Please do not ask for these spots if you have a reasonable budget for such training. These spots are intended for those who would not otherwise be able to take the webinars. To apply, tell us who you are and how to get hold of you, your website URL (if you have one), how you will put the training to use, and how you will promote our webinars within your networks. 

3. Connecting from Outside North America

  • Q: Can I participate from outside North America? 

  • A: Yes you can. You will see the visuals using your web browser, just like everyone else. The only difference is that you will need to pay for your long-distance phone call, and will need to use our special dial-in number for overseas callers. To minimize costs, consider using a Voice-Over-Internet (VOIP) connection.  

"I have used Skype-Out to phone into the webinar from South Africa and once connected it works perfectly. It is ridiculously cheap - about 2 Euros for a 90 minute session."

Angelika Wilhelm-Rechmann
Johannesburg, South Africa

4. Other Issues

Continuing education credits 

  • Q: Do you offer continuing education credits?

  • A: Not yet, but we’d like to in the future.  Please tell us who we’d need to work with to be able to offer you what you’d like. 

Custom webinars / face-to-face workshops

  • Q: Can I book a private webinar or face to face workshop?

  • A: Yes you can. We offer customized webinars and face-to-face workshops. Contact: Jay Kassirer, (613) 224-3800, kassirer@toolsofchange.com

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To book and pay for one of our webinars by credit card click here.

To book and pay by purchase order or check, click here

Webinar FAQS


Q: I’m on dial-up – will that affect my experience?
A: We think you’ll be delighted with the experience, even if you use a dial-up connection for your Internet service. If you sign in for our social marketing webinars fifteen minutes before your session’s start time, your web browser should have adequate time to download the presentation content.

Q:Do I need a headset or speakers?
A: No. you will hear the social marketing webinars using your telephone and see the presentations using your web browser. You have to be able to be on the web while you are on the phone. We provide a dial-in phone number that is toll free from North America, and another (not toll-free) for calls from outside North America.

Q: Will I need to download any software?
A: Only if you don’t already have Macromedia Flash, version 6.0 or later, and a web browser (like Microsoft Explorer).

more ....


Reduce Your Costs Further

We offer several ways for you to reduce your costs: 

  1. Invite colleagues to share your screen with you for the Webinar and share the cost. We charge by the connection, not the number of people at your end. (We do ask that you all focus on one topic / behaviour change to 'workshop' so that you don’t take more than your share of discussion time.)

  2. Students and NGOs can apply for free Webinars. We offer a limited number of free “seats” at each seminar. For details click here.

  3. Corporate pricing is available if you are purchasing ten or more workshop connections at a time (e.g. ten computers for one webinar, or five computers for two webinars) Contact our registrar.

 

Tools of Change,
our social marketing toolkit
  

Book Now Using Pay Pal

Pay Pal is a reliable and popular e-commerce provider, owned by EBay.  It conveniently accepts a range of cards and international currencies, and ensures the security of the information you provide. They will not spam you or sell your individual information. You do not need to become a Pay Pal member to use this payment service.

If you would rather book and pay by purchase order or check, click here.  

 

Highlights Series  (60 minutes, 50 $US plus 5% GST) 

Blueprint Reduces Drug Use
Postponed by the speaker, due to a family ilness.

TDM Webinar. Tuesday, March 18 2008, 12 noon Eastern Time.

The first 75 qualified Canadian registrants will have their fees covered by Transport Canada 's Urban Transportation Showcase Program. Free registration page.

Special 90 minute session for 70 $US

Violence Prevention Through Reduced Exposure to Television and Videogames, Tuesday, May 6 2008, 1:00 Eastern Time. 50 $US

Portland Smart Trips
Friday May 30, 2008, 12 noon Eastern Time. 50 $US

Instructional Series  (90 minutes, 70 $US plus 5% GST) 

 

Introduction to Social Marketing (90 minutes, 
70 $US)

Friday October 12: 12 noon Eastern Time

Friday January 25, 2008: 12 noon Eastern Time

Introduction to Formative Research, Targeting Your Audience, and Overcoming Barriers (120 minutes,90 $US)

Friday October 26: 12 noon Eastern Time

Friday February 8, 2008: 12 noon Eastern Time

Building Motivation Over Time (90 minutes, 
70 $US)

Friday November 16: 12 noon Eastern Time

Friday February 22, 2008: 12 noon Eastern Time

Incentives and Norm Appeals  (90 minutes, 
70 $US)

Friday November 30: 12 noon Eastern Time

Friday March 7, 2008: 12 noon Eastern Time

Impact Measurement and Evaluation (90 minutes, 70 $US)

Friday April 4, 2008: 12 noon Eastern Time

Social Marketing for Waste Management (100 minutes, 70 $US)

Wednesday March 26, 2008: 3:20 to 5:00 Eastern Time

 

 

 

Webinar Reviews

To date, roughly 95% of participants have said they would either definitely (55%) or probably (40%) take another session this year and would recommend the sessions to their colleagues. 

  • I participated in a number of Tools of Change webinars with several of my campaign consultants, and enjoyed the format. The sessions reinforced the direction and tactics we've taken with our campaign so far and provided food for thought. It was great having my campaign consultants on the calls with me to help ensure that our team is in step on the latest thinking around community-based social marketing.

Wendy Reed ENERGY STAR Campaign Manager US Environmental Protection Agency

  • I participated in a webinar with 10 of my graduate students, who are enrolled in an Advanced Diploma program in Integrated Coastal and Ocean Management. The students had done some CBSM last term with another instructor, thus this proved to be a good review for them. They liked the format and the organization, and that they could discuss with their group and ask questions if they so wished. In our program the students quickly learn that we do not manage the environment we can only manage human behavior. The webinar will help students promote behavior changes and identify barriers to community participation that are not obvious at first glance. This is an important lesson as many work in international settings or in cultures that are unique.

Joy Blundon Instructor Marine Institute St. John's, NF

Recent comments from our confidential post-webinar evaluations include the following: 

  • "Better than a typical conference session - more interactive, more really interested folks."

  • "The Highlights Series is a great way to learn. Whether or not a specific webinar is on your topic of work, you can still generalize the information. Makes social marketing concepts come alive." 

  • "It gave me a chance to explore community change processes for a different set of behaviours than I usually get involved in."

  • Great introductory course.. good examples...   I would highly recommend it. "

  • "Very informative, with layered insight on several levels."

  • "Valuable information and an easy-to-follow format."

  • "Informative and fun ..you can  ask questions easily and get answers as fast." 

  • " I appreciated the use of examples and participants own input to move the lessons along while building on the theory."

  • "I plan to urge all my co-workers to participate in these webinars."

  •  "You can learn at your own desk for a fraction of what you'd pay going to an out-of-town workshop or seminar. "

More Workshop Reviews

“Jay is one of the finest workshop leaders I have worked with during my many years of involvement with training and capacity-building.  He has a deep understanding of and passion for social marketing. He illustrates points using relevant, real world examples drawn from his rich experience and case study collection. In addition, he knows how to engage participants in a meaningful, fun and enlightening manner. His workshop opened our eyes and provided us with great tools to work with afterwards. I have since recommended it to many colleagues.” 

Peggy Warren
Public Works and Government Services Canada  

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"The workshop was exceptional for us in a number of ways. It got team members from different parts of the country, people who hadn’t met face-to-face before, talking about common issues using the same 'language', exchanging best practices, and working together more effectively afterwards. Those with a marketing background learned to apply their expertise in new ways, while those who were novices got a strong introduction. Although we received a lot of information, the course actually felt light at the same time. The bottom line? While we obviously can't attribute it to the workshop alone, our team's performance continued to increase rapidly afterwards." 

Louis Dumulon
Health Canada

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“Takes the concept of environmental citizenship and brings it down to earth.  One of the most practical, action-oriented workshops available on the topic.”  

Pat Dolan
Environment Canada

Workbook and Website

Tools of Change Workbook

Our workshops are based on the Tools of Change workbook and website

Workbook: Covers environmental topics. View or order it on-line from Renouf Publishing.   After entering the bookstore, use the Search button at the top to search for the title 'Tools of Change'.

Website: Covers environmental, health and safety topics. www.toolsofchange.com 

Website Reviews

“The Tools of Change website is an invaluable resource for those planning a community-based social marketing project. The site provides an online guide to assist with the development of projects.  This guide can be tailored so that the provided examples are highly relevant to the program being designed.  Finally, the site provides in-depth case studies that demonstrate the utility of community-based social marketing tools. Highly recommended.”

Doug McKenzie-Mohr, Ph.D.
McKenzie-Mohr Associates

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"A unique, practical resource...(an) important addition to Canada's inventory of innovative and well-researched tools for achieving sustainable development goals"

Elizabeth Crocker, Chair of the Education Committee
Canada's National Round Table on The Environment and the Economy

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"I surveyed my students and they loved using Tools of Change. Planning their own outreach programs made the course more than just an academic exercise. In particular, I found the planning guide extremely effective … I know I wouldn't have gotten such good program proposals without Tools of Change. In my use of it over time, I expect there to be a small army of environmental science students better equipped to deal with human behavior."

Rick Chenoweth, who uses the website in his graduate course on human behavior and environmental planning at the University of Wisconsin

Best Practices

Why re-invent the wheel? One of the best ways of giving your program a head start, is to build on past success.  Cullbridge is routinely carrying out this sort of research so we can easily integrate our findings into your workshop or talk.  We have on-file recent best practice reviews covering the following outreach topics:

  • Active transportation

  • Home  energy conservation

  • Pesticide reduction

  • Program evaluation

  • Road safety

  • Sustainable transportation

  • water conservation / efficiency

  • Well stewardship

 
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