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Change Management

This section provides an overview of some representative projects we have conducted relating to change management. Using the annotated alphabetical list below, you can select project summaries, and/or link directly to some examples of our work.  If you prefer, you can also select projects by service or area of focus

Regional Municipality of Ottawa-Carleton  Engaged municipal staff and external stakeholders in supporting and contributing to upcoming changes at the Region before and leading up to amalgamation (several successive projects.)

U.N. Biodiversity Clearinghouse Mechanism Developed the inaugural strategic plan for the global Clearing-House Mechanism (CHM) operated by the United Nations Environment Program's Convention on Biological Diversity, and conducted an independent evaluation of its Pilot Phase.  During the course of this project, we were also asked to provide facilitation services to the CHMís advisory committee, to support it in dealing with and contributing to upcoming changes.



Our Clients Speak for Us

"The two year follow-up evaluation of the Improving Client Services initiative showed that communications efforts had been quite successful. Most staff thought the changes had been necessary, and that their reservations about using new computer technologies had been largely overcome. Additionally, supervisors thought they had been well prepared to respond to questions from their staff. The evaluation also helped us to identify barriers to broader staff engagement, and ensure our implementation activities remained 'on-track'." 

"We opted to have Cullbridge coach us - that strengthened our in-house capabilities and was cost effective too. One of Cullbridge's early suggestions was to have staff communication 'liaisons' at each of our offices - and that has been invaluable for us. I have worked with Cullbridge now on five separate projects, and have always been very impressed with their grasp of the issues and their professionalism, and very pleased with the results."

Angela Kennedy, Region of Ottawa-Carleton Social Services

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